Can I upload images in the HEIF or HEIC format?
Apple devices will support HEIF or HEIC (High Efficiency Image File) format. Our software cannot currently upload images in this format. If you screenshot the HEIC image, it will change to a PNG image which can be uploaded. If you need to send us HEIF/HEIC images, please email them to [email protected] wi…
My Photo Uploaded Sideways or Upside Down. How do I fix it?
Although our staff will correct this upon completion of your order, you may rotate your Instant Image from your Review Uploads screen. There is a link to Review Uploads for each ad in your Account under the blue Photo/Video menu.
How do I upload my photo?
You will need to have your photo ready by saving it on your computer or device (preferably in the JPG or PNG image format. When you complete the online photo order, you will be prompted to upload the photo at the end of a successful order. As you fill in our upload form, you will select your image on your device by m…
