Where are my Messages?
We have had some users report that they have received our email notices that they have received messages but when they sign into their account, they do not find these messages. After research, we find that they have two different accounts under two different email addresses and are logging into the wrong account. …
How Long Do Messages Remain on the Site
Conversations between buyer and seller are kept for at least 120 days after the last message received. Conversations are kept for this time even after the horse has been deleted. There is a PRINT button on each conversation so that you can keep a printed copy for your records.
Phone Privacy Settings
Our messaging system is designed to help you screen messages and allow contact between users in a safer setting before accepting direct phone calls and text messages. Our phone privacy settings are as follows: * *PRIVATE: NOT Shown on User Profile or Ads (recommended) * RESTRICTED: Shown to Registered, Signed-I…
How do I report an attempted scammer or spammer to DreamHorse?
We are trying our best to block scammers from using our site. If you have received a scammer-response through a DreamHorse ad response, please use the red Report Fraud button at the bottom of the Conversation screen to report a scammer or spammer. This will stop them from sending further messages at least until revi…
